Frequently asked questions

Yes, the notice period depends on the menu items chosen. Some dishes might need more than 24 hours to be prepared, and will therefore not be shown as available depending on the time that you’re placing the order.

We fuse the warmth and richness of Emirati hospitality with international service standards, upholding the highest of standards in health, safety, environment, and quality. Backed by the ADNEC Group, we we offer unrivalled access to iconic venues and the versatility to cater everything from royal weddings to global exhibitions - always with a personalised touch and impeccable professionalism.

We cater to all types of events including conferences, exhibitions, sports events, live concerts, festivals, weddings, private events, mega events, etc.

Our package options have professional service staff and essential equipment included, ensuring that your event is a success.

Of course! Our package menu offers you already-included service staff and setup options. For our itemised menu, you can add these extra services at an additional cost. If you book a package that includes setup we’ll contact you to coordinate the mobilisation timeline and venue access, so that everything runs smoothly on the day.

Yes! We offer a complimentary menu tasting for all events with more than 100 guests.

We cater to a range of clients from across the UAE, including: 

Dubai

Abu Dhabi

Sharjah

Ajman

Umm Al Quwain

Ras Al Khaimah

Fujairah

Bear in mind that different delivery charges apply for each Emirate. These charges will be visible during checkout.

We do! Our package menu offers you already-included tableware, cutlery and serving equipment. All you need to do is choose the colour combination you prefer (gold or silver). Our itemised menu also offers tableware, cutlery and serving equipment at an additional cost.

We’re happy to help you with your order! Feel free to contact us here:
Phone number: +971 2 406 3777
Email: info@capitalcatering.ae

Yes! We have a proven track record of providing exceptional services for large-scale events, from global exhibitions and government-led conferences, to seamless back-to-back events.

You’ll be able to track your order soon, keep an eye out for this upcoming feature!

You can always cancel your order unless it is already on its way to you. 

Our cancellation policy is as follows: 

1 week before delivery - full refund

72 hours before delivery - 50% refund

24 hours before delivery - no refund

We try to accommodate our clients to the best of our ability, so give us a call (+971 2 406 3777) and we can discuss your order.

We do our best when it comes to making changes, but this depends on the order placed. To make any changes after placing your order, contact us by email (info@capitalcatering.ae) or by phone (+971 2 406 3777).

Contact us and we’ll amend missing or incorrect items. You can reach us either by phone (+971 2 406 3777) or by email (info@capitalcatering.ae).

All packages come with a clear breakdown of what’s included in them. And yes, we’re happy to customise the packages to accommodate special requests and needs, so that your event feels personalised.

Our itemised menu is fully customisable as you can mix and match the dishes you would like. Our package menu has set options, so if you’re looking to further customise the package menu, get in touch by email (info@capitalcatering.ae) or give us a call (+971 2 406 3777).

We cater to a variety of dietary restrictions and allergies by showing allergen information for every dish. If you don’t find your allergen displayed, add a note in your cart when you’re checking out, or feel free to get in touch with us by email (info@capitalcatering.ae) or by phone (+971 2 406 3777).

No, we do not deliver outside of the UAE.

We deliver 24 hours a day.

Yes! When you choose our itemised menu, you can select your preferred delivery or pickup time during checkout. When it comes to setting up for your event, our service staff will show up XX hours before the event kicks off.

No worries! Please keep your phone nearby when expecting your delivery, our team may need to contact you to coordinate. If we're unable to reach you, we'll make one more delivery attempt. After the second attempt, unfortunately, we’ll have to dispose of the food for health and safety reasons.

Get in touch with us and we’ll get your delivery details changed in no time! Give us a call (+971 2 406 3777) or send us an email (info@capitalcatering.ae).

Of course! For both our itemised and package menus, you can choose to pick your order up when checking out.

The pick up address is as follows:

ADNEC Centre Abu Dhabi

Al Khaleej Al Arabi Street, Al Rawdah – W59/01

Abu Dhabi, United Arab Emirates

(Outside the Local Kitchen, under Car Park A)